CUSTOMER SATISFACTION SURVEY

Your satisfaction with our products & service is very important to us.

Please let us know if we are doing a good job or if there are areas we need improvement.

We truly appreciate your business and thank you for your time!

If you prefer to FAX or MAIL your survey, click here.

Select one answer for each of the following questions - 5 being EXCELLENT and 1 being POOR!

  1. The order was shipped in a timely manner (on or before promise date)
    1 2 3 4 5

  2. All items were received in good condition
    1 2 3 4 5

  3. The order was accurate-what I ordered is what I received (correct parts & accurate count)
    1 2 3 4 5

  4. I am pleased with the 25 month warranty on all products & systems
    1 2 3 4 5

  5. The staff was courteous and helpful.
    1 2 3 4 5

  6. Overall, the services I received were to my satisfaction.
    1 2 3 4 5

  7. I would recommend your products and services.
    1 2 3 4 5

  8. ELTEC's Website is informative.
    1 2 3 4 5

If for any reason you cannot rate us at 4 or 5, please let us know below so we can make improvements.

Comments:

Purchase Order #: Customer #:

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